AI Director - APAC

Description

The Role

The APAC AI Director will support the build out of our APAC AI capability as a core growth engine of the business, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.

This Is a Commercial Role Accountable For

Support in selling AI transformation programmes. Providing AI domain expertise and working with consultants
Designing AI workflows to support WTW propositions
Embedding AI into live client workflows
Scaling repeatable, high-margin delivery
Driving AI adoption across all client propositions
Upskilling capabilities for AI workflow design and build

Client

Lead end-to-end AI transformation engagements across:
Pricing optimisation
Underwriting decision support
Financial reporting
Claims automation and triage
Reserving
Predictive analytics
And other client use cases
Develop flagship use cases that anchor client conversations
Proposition & Go To Market

Equip colleagues and client leaders with practical AI sales tools and propositions
Elevate the firm’s external position through thought leadership and client impact
Feed into the global development of proprietary AI-enabled capabilities, based on proven client demand
Participate in internal AI builds that will improve consultant productivity

People

Drive AI adoption across the firm
Every proposal includes AI elements
Teams are trained on practical AI application
Support reskilling to train teams to deliver AI consulting projects

Qualifications

The Requirement

10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation.
Proven track record leading large-scale transformation programmes within:
General Insurance
Life Insurance
Reinsurance
Ideally have strong consulting experience
Demonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes.
Experience selling and delivering complex consulting engagements valued at senior executive and board level.
Understanding of insurance value chains including:
Pricing and rating
Underwriting
Claims management
Reserving
Financial and regulatory reporting
Distribution and customer servicing
Experience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers.
Experience within a leading consulting firm, insurance advisory practice, insurtech, or digital transformation consulting business.
Exposure to Generative AI, Agentic AI, workflow automation, AI-enabled decision support, and enterprise AI deployment. AI is increasingly being embedded directly into underwriting support, claims automation, customer communications, pricing decisions, and workflow orchestration.
Equal Opportunity Employer