Assistant Director / Senior Assistant Director (AI Transformation), SNDG

The Smart Nation Group - Digital Government (SNDG), under the Prime Minister's Office (PMO) and administratively managed by the Ministry of Digital Development and Information (MDDI), plans and prioritizes key Smart Nation and digital government projects, raises the standards of Government ICT and services, builds long-term capabilities for the public sector, and promotes adoption and participation in digital and smart innovations. It takes a whole-of-nation effort, and we will actively engage the public, the industry and fellow agencies as we build a Smart Nation together.

The Smart Nation Group has merged with the Ministry of Communications and Information to form the Ministry of Digital Development and Information (MDDI).

This position partners government agencies to redesign key workflows with AI solutions, to result in measurable improvements in public-sector outcomes. This role leads a small pod to work alongside agency leaders and users, take ownership of open-ended problems, and remain accountable until a redesigned workflow has demonstrated credible value.

The job has three main aspects:

Co-accountable to solve problems within Government agencies

The candidate will be the accountable leader for each agency engagement—identifying impactful problems, defining what success looks like, and building and iterating towards a measurable outcome. They must have the judgment to distinguish meaningful transformation from an attractive AI demonstration, and the conviction to narrow, pivot or stop work that will not create sufficient impact.

Leader of AI-native transformation

The candidate will lead a small pod that combines product, consulting and engineering capabilities to be deployed into agencies. They will create clarity from ambiguity, set the direction and pace of iteration, and use AI-native tools and methods to achieve impact within 3-6 months.

Thereafter, the candidate will ensure that agencies can adopt, own and extend the redesigned workflow, and that lessons from each engagement become reusable patterns for future AI transformation across government.

Key Responsibilities

Achieve measurable impact by transforming workflows using AI.
Act as the accountable party to agency sponsors, making the decisions and trade-offs required to maintain focus and momentum and achieve impact
Build the team's AI transformation operating model into a distinctive and repeatable government capability

Requirements

Preferred Qualifications - Ideal candidate will have many of these skills/experiences:

Product management experience

Demonstrated impact in building and managing products
Strong stakeholder-management and influencing skills, with experience working directly with senior sponsors, operational leaders, technology teams and end users

Culture

Strong work ethic in taking ownership and accountability to solve the problem
Willingness to try new approaches, fail and improve, and try again
Biased towards action and not afraid to challenge the status quo
A desire to learn and continuously improve
Resourceful; ability to work independently to get things done in a fast-paced environment

Optional requirements:

Software engineering or designer experience
Willingness to deal with ambiguity
Start-up mindset, willing to find ways to generate value for stakeholders