Senior Manager, Office of Data Management and Analytics

The Office of Data Management and Analytics (ODMA) serves as the central hub for institutional data management, analytics, insights generation, and performance management across Khoo Teck Puat Hospital (KTPH) and Yishun Community Hospital (YCH). ODMA consolidates data capabilities to transform raw data into actionable insights that enable evidence-based decision-making, support Value Based Care, and drive operational excellence.

ODMA plays a critical role in enabling KTPH & YCH's transformation into a data-driven healthcare organization, ensuring that high-quality, accessible, and well-governed data supports improved patient outcomes and operational efficiency while maintaining the highest standards of data security and regulatory compliance.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

Strategic Analytics Leadership
Develop and implement comprehensive analytics strategy aligned with institutional objectives and healthcare transformation goals
Lead the establishment of advanced analytics capabilities including predictive modelling, machine learning, and artificial intelligence applications
Drive innovation in healthcare analytics through emerging technologies and methodologies
Establish analytics governance frameworks and ensure alignment with regulatory requirements
Represent ODMA analytics capabilities in institutional strategic planning and executive committees

Team Leadership and Development
Supervise and mentor Manager, Senior Assistant Manager, and Assistant Manager roles within the analytics team
Provide strategic direction and technical guidance on complex analytics initiatives
Establish performance metrics and development pathways for analytics team members
Foster a culture of continuous learning and innovation within the analytics function
Lead recruitment and capability building for advanced analytics roles

Advanced Analytics and Insights Generation
Oversee the development of sophisticated analytics models for clinical outcomes, operational efficiency, and population health management
Lead enterprise-wide predictive analytics initiatives for patient care optimisation and resource planning
Drive the development of real-time analytics and decision support systems
Establish advanced visualisation and reporting capabilities using Tableau and other enterprise tools
Champion Value Based Care analytics and outcome measurement frameworks

System Strategy and Technology Leadership
Provide strategic oversight for analytics platform development and system re-platforming initiatives
Lead vendor relationships and technology partnerships for advanced analytics solutions
Drive the adoption of cloud-based analytics platforms and modern data architectures
Oversee the implementation of automated analytics workflows and self-service capabilities
Ensure scalability and sustainability of analytics infrastructure

Stakeholder Engagement and Business Partnership
Build strategic partnerships with clinical leaders, department heads, and executive stakeholders
Lead high-level presentations and consultations on complex analytics initiatives
Collaborate with external research institutions and healthcare analytics partners
Drive evidence-based decision-making through strategic analytics consultation
Represent KTPH and YCH in healthcare analytics forums and professional communities

Analytics Community and Knowledge Management
Lead the Analytics Community of Practice (ACOP) and establish centres of excellence
Drive knowledge sharing and best practice development across the organisation
Establish training and development programmes for institutional analytics capabilities
Foster collaboration with academic and research partners on analytics innovation
Contribute to healthcare analytics research and publication initiatives

(B) GENERAL

Support the Assistant Director and Director, ODMA in ensuring department sustainability and strategic alignment with KTPH and YCH objectives through advanced analytics leadership, team development, and succession planning for analytics capabilities.

Lead risk management and quality assurance initiatives by establishing robust analytics governance, ensuring data integrity, and maintaining the highest standards of analytical rigour that protect the reputation and operational excellence of KTPH and YCH.

Drive strategic innovation and transformation initiatives as directed by senior leadership, ensuring accountability for high-impact results and deliverables whilst fostering organisational analytics maturity and competitive advantage.

JOB REQUIREMENTS

(A) EDUCATION, TRAINING AND EXPERIENCE

Essential Technical Skills
Expert-level statistical analysis, predictive modelling, and machine learning experience
Advanced proficiency in Python/R for data science and AI applications
Expert Tableau and advanced data visualisation capabilities for enterprise-level analytics
Advanced SQL and database management skills for complex data architectures
Comprehensive knowledge of cloud data platforms (AWS/Azure, Databricks) and modern analytics stacks
Deep understanding of healthcare analytics, clinical outcome metrics, and population health analytics
Experience with real-time analytics, automated workflows, and enterprise data integration
Preferred Qualifications
Master's degree in Business Analytics, Statistics, Data Science, Health Informatics, Computer Science, or related analytical field; or Bachelor's degree with equivalent senior-level experience
Minimum 6-8 years of progressive leadership experience in healthcare analytics, data science, or business intelligence
Proven track record of leading analytics teams and delivering strategic business impact
Healthcare industry experience with clinical and operational analytics transformation
Relevant advanced certifications (Tableau, Cloud platforms, Statistical software, Project Management) preferred
Key Competencies
Exceptional leadership and team development capabilities with ability to inspire high-performing analytics teams
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